Sony Mobile
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Emma Support

Where to get help


Service Center Users


Please refer to your local Repair management interface or CU CS contact person to raise a ticket in the CRM system Siebel.


Sony Mobile Internal Users








To help us help you, please include the following in your error report:


  • Your Emma user name
  • Which version of Emma you are using
  • A step-by-step instruction to recreate your problem
  • Emma log file, if possible.




Support contact details







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