Xperia Companion is the Sony commercial software update and repair tool for use by end users

Emma

News [Archive]


2021-06-15 - Release 21w24.2

08:00-09:00 UTC

 - Emma client will be upgraded to 21.5.7.202106031423.
 - There is update in server side.

2021-05-24 - Release 21w21.1

08:00-10:00 UTC

 - No update in client side.
 - There is only update in server side.

2021-05-12 - Upcoming server maintenance on May 24

During the 2021-05-24 release there will be some extended downtime required. The change window is 08:00-10:00 UTC with an estimated downtime of 60-90 minutes. During the downtime it will not be possible to run Emma services online. However, Emma can still be used in offline mode to run services that have already been cached locally on the PC. It is recommended to use the "Download Services" functionality of Emma to pre-download services that you will need to run during the change window. Please note that dongle requiring services cannot be used in offline mode.

2021-05-10 - Release 21w19.1

08:00-09:00 UTC

 - No update in client side.
 - There is only update in server side.

2021-04-12 - Release 21w15.1(2.21.4.202103301603)

08:00-09:00 UTC

2021-03-22 - Release 21w12.1(2.21.3.202103111434)

08:00-09:00 UTC

2021-03-02 - Release 21w09.2

07:00-19:00 UTC
Emma servers have been migrated to a new hosting environment

2021-02-23 - Upcoming server maintenance

On 2021-03-02 07:00-19:00 UTC the Emma servers will be migrated to a new hosting environment

Only minor disturbances are expected during this change:

 - New user registration functionality will be disabled
 - Forgot password functionality will be disabled

2021-02-09 - Issues with dongle requiring Emma services

A new version of Emma was released 2021-02-08. If you are among the users having issues with the dongle requiring Emma services after the release please consider below: 

  1. As of 2021-02-08 traffic towards https://cs.secs.sonymobile.com/* (port 443) must be allowed in your firewalls.
  2. As of 2021-02-08 the 64-bit version of Emma Activation Dongle Software must be used. Download page: https://software.sonymobile.com/www/activation_dongle_software.html

In Windows 10 please do the following to check if your Activation Dongle Software is 32-bit or 64-bit: Open Settings -> Apps -> Search for SafeSign

If the application is named SafeSign 64-bits you have the right version; if not please uninstall it and install the 64-bit version (available from the link above).

2021-02-08 - Release 21w06.1(2.21.2.202101271636)

08:00-09:00 UTC
As of February 8th 2021 Emma does no longer support 32 bit operating systems

2021-01-18 - Release 21w03.1(2.21.1.202101081229)

08:00-09:00 UTC

2020-12-14 - Release 20w51.1(2.20.12.202012092120)

08:00-09:00 UTC

Links


Documentation

Prerequisites

User Registration


Downloads

Emma Installer

Activation Dongle Software

Software Update Drivers


Downtime

Release Notes


Support

Make a support request

 


Release Plan


Date Time
2021-07-05 08:00-09:00 UTC
2021-07-26 08:00-09:00 UTC
2021-08-16 08:00-09:00 UTC
2021-09-06 08:00-09:00 UTC
2021-09-27 08:00-09:00 UTC
2021-10-25 08:00-09:00 UTC
2021-11-22 08:00-09:00 UTC
2021-12-20 08:00-09:00 UTC

Developed by the Emma Team, Lund.